What are the responsibilities and job description for the Customer Service/Sales Support Representative position at Material Handling Sales, Inc.?
MHS, Inc., a leading supplier and installer of Material Handling Equipment for Warehousing/Storage and Manufacturing since 1980 has an immediate opening for a Customer Service/ Sales Support Representative in our Yarmouth Maine Office.
Working closely with Senior Management your responsibilities will include
- Coordinate Sales Projects in our office working closely with our field sales people.
- Prepare quotations to send to customers
- Research and request pricing from vendors
- Enter and place purchase orders with vendors
- Communicate with customers on project status and site readiness
- Coordinate freight shipments and deliveries
- Coordinate and review the work progress.
- Prepare internal and external reports pertaining to job status
- Plan ahead to prevent problems and resolve any emerging ones
- Coordinate record keeping including scanning and filing of job folders
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Assist in monitoring and tracking job progress
- Report and escalate to management as needed
- Assist in managing the relationship with the customer and all stakeholders
- Assist in risk management to minimize risks
- Create and maintain comprehensive project documentation
- Assist in monitoring of sub-contractors
- Perform other related duties as assigned
- Assist in Development spreadsheets, diagrams and process maps to document needs
Preferred Skills:
- Experience in customer service and sales support is preferred.
- Experience with Microsoft Office and Excel
- Attention to detail
- Multitasking ability
- Ability to plan and see the “big picture”
- Team Player
- Excellent time management skills
- Good Verbal Communication
Full benefits including , health, dental, holidays and vacation, PTO, and retirement plan match.
Compensation is negotiable and is based on prior experience
Work Remotely
- No
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
MHS is following all local and federal guidelines with regards to Covid19. MHS is an approved essential business providing critical infrastructure services.
Work Location: One location