What are the responsibilities and job description for the Customer Service Representative position at Matthews Drug Store?
We are looking for a Part Time Customer Service employee to work in a fast passed locally owned pharmacy.
Hours of Operation are Mon - Fri 8:00 am - 7:00 pm, Sat 8:30 am - 5:00 pm, Sun 1:00 pm - 4:00 pm
Person of interest should be able to identify and assess our patients needs and assist them to achieve great satisfaction. Bilingual is a plus but not required.
You will be expected to manage incoming calls and directing them to the Pharmacist or Pharmacy Techs. Assist with refill orders by phone and in person. Bagging prescriptions, making phone calls to patients and filing prescriptions for customer pick ups.
Working in a healthcare facility, it is of utmost importance that you be committed and available at assigned times. We expect you to show compassion and patience for our customers and be an excellent team worker.
The overall target is to ensure excellent service standards. Respond efficiently and respectfully to our patients and maintain high customer service satisfaction
Work Remotely
- No
Job Type: Part-time
Pay: From $10.00 per hour
Expected hours: 26 – 32.5 per week
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $10 - $-1