What are the responsibilities and job description for the Receptionist position at Maus Auto Group?
Receptionist Position Available - Apply with Maus today!
Serving the greater Tampa Bay area, Pasco, and now Hernando County!
Maus Family Automotive is currently seeking a Receptionist to become an integral part of our team! Maus is a rapidly growing auto group in the Tampa Bay area! We have full benefits, a 401(k) plan with company participation, and a great faith-based, family atmosphere!
The Receptionist is responsible for establishing relationships with customers and assisting customers with their vehicle purchase. This position engages with every customer during the sales and delivery process, and follows-up with every customer following the sale. They will work closely with the sales team as well as assist in the showroom greeting guests, answering phones, and other tasks as needed. Monthly bonuses are available based on store performance. This position will report to the Retention Manager.
Job Summary/General Accountabilities:
- Greets customers in the showroom
- Answers phones and operates switchboard telephone system.
- Communicates with callers in a professional, friendly and efficient manner
- Directs customers to the proper department and follows up in a timely manner.
- Assists the manager with various clerical duties as needed
- Assists customers by providing information and resolving their complaints.
- Maintains a clean and orderly work area.
- Performs car deliveries and helps customers set up their NCAR
- Works with the Retention Manager to make sure we retain customers
Skills
- Excellent verbal and written communication
- Problem solving
- Service orientation
Job Qualifications
- Customer Service Experience a plus!
- Must by 18 years or older
- Must possess a valid driver’s license
Pay
- Weekly pay
- Paid holidays & paid time off
- Free employee life insurance
- Vehicle Purchase Discount
- Bonuses based on store performance
Insurance:
- Medical, Vision, and Dental
- Short and Long-term disability plans
- Life Insurance
- 401(k) with company participation
- Wellness Program
Why Work Here?
"The Maus Difference"
You can make a difference.
Impact is an acronym, standing for:
Implementing More Positive Actions Creating Togetherness
You can make a difference.
At Maus, we pride ourselves on creating a dealership experience different from anyone else. You are not just a number you are family!
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of the dealership to promote equal employment opportunities for
all employees without regard to race, color, religion, sex, age, national origin,
Citizenship status, handicap, disability, genetics, whistle blower status, caregiver
status, veteran status, sexual orientation, or gender identification. This policy
covers all employees recruiting, hiring, promotion, demotion, and all other
conditions of employment.