What are the responsibilities and job description for the Parts Counter position at Maus Family Auto?
Job Title
Parts Counterperson
Department
Reports To
FLSA Status
Prepared By
Approved By
Last Modified
Service
Sam Rowland
Non Exempt
Tiffany Lopez
Tiffany Lopez
2020-10-07
Job Summary
- Oversee the parts sales process from start to finish
General Accountabilities
- Communicate with customer on parts status
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out - of - stock parts or shop materials that need immediate attention.
- Locates out- of- stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal request for parts are billed on service repair order.
- Receives payment form retail customers or obtain credit authorization.
- Set up orders for daily shipment, delivery, or pick - up
- The company reserves the right to add or change duties at any time.
Qualifications
- Have a High School Diploma or equivalent
- Have experience with auto parts sales ( preferred )
- Are able to work in a fast- paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Education: High school diploma or equivalent
Parts Counter Specialist
Castriota Chevrolet Inc -
Hudson, FL