What are the responsibilities and job description for the Customer Care Specialist position at Mavin?
Responsibilities:
- Build and maintain strong relationships with existing and potential customers
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
- Keep accurate records of sales activities, customer interactions, and transactions
- Interact with sales team and internal departments for processing orders accurately
- Update various data including financial transactions, customer information, inventory, status of items or other information
- Accurately input data into database
Requirements:
-Ability to collaborate with team members
- Excellent communication and interpersonal skills
- Ability to build rapport with customers over the phone
- Self-motivated
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Customer Account Specialist
Dover Chemical Corp -
Dover, OH
Retail Customer Service Specialist
DICK'S Sporting Goods, Inc. -
Canton, OH