Home Care Supervisor

Position Summary:

Max Health Network is seeking a dedicated and organized Home Care Supervisor to oversee and manage the delivery of in-home services for elderly and disabled clients under the Illinois Department on Aging (IDOA) programs. The ideal candidate will ensure high-quality, compassionate care while maintaining regulatory compliance, caregiver supervision, and efficient operations.
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Key Responsibilities:

• Client Care & Case Management
• Conduct in-home assessments for new and existing clients
• Develop, implement, and monitor individualized service plans
• Make changes to care plans as client needs evolve
• Ensure client satisfaction and safety through regular check-ins and follow-ups

‍Staff Supervision & Scheduling

• Assign, supervise, and support homemakers and caregivers
• Maintain weekly and monthly caregiver schedules to ensure coverage
• Conduct supervisory home visits as required by IDOA (e.g., every 60-90 days)
• Evaluate staff performance and provide training or corrective action as needed

Compliance & Documentation

• Maintain accurate and timely documentation in accordance with IDOA and agency standards
• Ensure all care is provided in accordance with IDOA’s Community Care Program (CCP) guidelines
• Track and report incidents, service interruptions, or quality concerns

Communication & Coordination

• Serve as the primary liaison between caregivers, clients, families, and the agency
• Respond promptly to client and caregiver inquiries or emergencies
• Coordinate with referral sources, case managers, and community resources

️ Training & Support

• Provide ongoing training to homemakers on topics such as client safety, infection control, ethics, and IDOA updates
• Conduct orientation and field training for new staff
• Monitor caregiver certifications (TB tests, background checks, CPR if applicable)

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Qualifications:

• Associate’s or Bachelor’s degree in healthcare, social work, or related field preferred
• Minimum 2 years of experience in home care or case management (IDOA CCP experience a plus)
• Strong knowledge of Illinois Department on Aging regulations
• Excellent time management, communication, and leadership skills
• Valid driver’s license and reliable transportation for field visits
• Must pass background check and meet all IDOA caregiver supervision requirements

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Benefits:

• Competitive salary based on experience
• Mileage reimbursement for home visits
• Paid time off and holidays
• Training and development opportunities
• Positive, mission-driven work environment

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How to Apply:

Please send your resume and cover letter to maxhealthnet@gmail.com or contact our office to schedule an interview