Front Desk Associate

Are you a dog person? Our Front Desk Associate position is an exciting opportunity for a personable, professional, and highly motivated candidate who loves interacting with dogs. As a Front Desk Associate working within our dog training facility and retail store, you will serve as the primary point of contact for clients and their dogs, creating a welcoming, friendly environment. You will learn about our retail products and how to educate our customers about them. Once you have an understanding of our retail products, you will learn about our dog training and boarding services. We are a fast growing company, expanding into multiple locations across Long Island.

General responsibilities include but are not limited to:

• Greeting clients
• Answering phones
• Ringing up purchases
• Scheduling appointments
• Packing and shipping orders
• Keeping the retail area neat and clean
• Stocking merchandise
• Scheduling all training appointments including group classes, boarding, board and train, and private training
• Speaking fluently about our training services and our training style
• Guiding clients to the correct training choice for their dog without giving training advice and ultimately guide them towards an evaluation for further professional training

Core competencies:

• Embraces new experiences and is open to learning opportunities within the dog industry
• Possesses strong core ethics, integrity, and values consistent with our organizational principles
• Builds effective relationships with clients, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions and ideas
• Learns and adapts quickly in new situations resulting in successful performance
• Accepts responsibility for their own actions
• Professional appearance and presentation

Essential Skills and Experience:

• Experience in high-paced environments with the ability to multitask. (i.e. hair salons, bartenders, baristas, and servers) preferred
• Demonstrated ability to speak and write fluently in English
• Strong verbal communication and active listening skills
• Attention to detail
• Commitment to organizational values and mission
• Demonstrated ability to comprehend and apply defined policies and procedures
• Must have basic math and money handling skills
• Reliable transportation is required
• Must be able to lift at least 40 lbs
• Must be over 17-years-old
• Must be able to work legally within the US
• Must love meeting new people and dogs

Opportunities to grow within the company:

Front Desk Associates interested in growing within our company will have the opportunity to move into an upper management position. Associates interested in becoming a Dog Nutrition Specialist will have the opportunity to enroll in online canine nutrition certification courses, which can be taken in your personal time.

Pay:

Starting pay is $17 per hour. Compensation is commensurate with experience.

Benefits:

401(k)

Medical benefits are available for full time employees

Employee discount on products and services

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Work Days:

• Monday to Friday
• Weekends as needed
• Weekends only

Work Location: In person

Salary : $17 - $20