What are the responsibilities and job description for the Assistant Director of Wellness (Spa) position at Mayflower Inn & Spa?
Company Description
Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours’ drive from New York City, it is renowned as one of northeast America’s most distinguished luxury hideaways. Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside.
Job Description
Providing a serene atmosphere for guests and team members alike, this role has oversight of the entire Spa operation and partners with the Director to create unique and dynamic experiences for our guests.
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours’ drive from New York City, it is renowned as one of northeast America’s most distinguished luxury hideaways. Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside.
Job Description
Providing a serene atmosphere for guests and team members alike, this role has oversight of the entire Spa operation and partners with the Director to create unique and dynamic experiences for our guests.
- Supervising Staff: Managing and motivating spa team members, including scheduling, training, and performance management.
- Operational Management: Overseeing daily spa operations, ensuring smooth service delivery, and maintaining high standards of cleanliness and safety.
- Guest Satisfaction: Ensuring exceptional guest experiences, handling inquiries and complaints, and implementing strategies to enhance guest satisfaction.
- Revenue Generation: Contributing to revenue targets through sales of spa services and retail products, and potentially assisting with marketing and promotional activities.
- Financial Management: May assist with budgeting, forecasting, and reporting related to spa operations.
- Inventory Management: Ensuring proper stock levels of spa products and supplies.
- Staff Training and Development: Conducting training sessions, educating staff on new treatments, products, and services.
- Compliance: Ensuring adherence to spa policies, procedures, and relevant health and safety regulations.
- Reporting: Preparing and submitting reports on key performance indicators, revenue, and expenses.
- Collaboration: Working closely with other departments, such as the front desk, housekeeping, and marketing, to ensure seamless service delivery.
- 3 years experience in a similar role
- Experience in a luxury hospitality environment
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
