What are the responsibilities and job description for the Dental Receptionist/Front Office position at Mayo Dental?
Responsibilities: - Greet and welcome patients as they arrive at the dental office - Answer phone calls and schedule appointments for patients - Verify and update patient information in the electronic medical records system (Epic, Dentrix, eClinicalWorks) - Collect and process patient payments and insurance information - Maintain confidentiality and adhere to HIPAA regulations - Assist with dental office administrative tasks such as filing, faxing, and scanning documents - Coordinate with dental hygienists and dentists to ensure smooth patient flow - Provide excellent customer service to patients and address any inquiries or concerns Requirements: - Proven experience as a dental receptionist or in a similar role (office, medical receptionist) - Familiarity with dental office software systems (Dentrix, eClinicalWorks) is a plus - Proficient in using phone systems and handling multiple phone lines - Knowledge of HIPAA regulations and ability to maintain patient confidentiality - Strong organizational skills and attention to detail - Excellent communication and interpersonal skills - Ability to multitask and prioritize tasks in a fast-paced environment - High school diploma or equivalent Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Valencia, CA 91355: Relocate before starting work (Required)
Work Location: In person