Manager, E&M Training and Safety Programs

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Manager of Safety & Training’s role is to effectively assess, develop, implement, train on and benchmark programs and procedures associated with workplace safety risks and technical skill needs of the MBTA Engineering & Maintenance Division (E&M) work activities executed by employees in four distinct departments: Power Systems Maintenance, Maintenance of Way (Track), Signals and Communications Maintenance, and Transit Facilities Maintenance. The position will report to a member of department leadership and will work closely with employees of its department, the other E&M departments, especially each of their Safety and Training Managers; members of E&M’s Policy, Strategy, and Oversight team, and the Safety Division, among others, to ensure that the organizational goals are achieved.

Duties & Responsibilities

• Support the development, implementation, and management of safety programs (e.g., Hazard Communications Plan, Shop Safety, Electrical Safety, Fall Protection, etc.), including developing and tracking, Fall Protection, etc.), including developing and tracking of key performance indicators.
• Support the development of a culture that prioritizes safety, employee and rider health and wellbeing, and employee satisfaction.
• Support the development and dissemination of safety-related communications, campaigns, and special events.
• Identify training needs, conduct safety orientation and training programs, including train-the trainer sessions.
• Maintain operational knowledge of construction safety, DLS, OSHA, ANSI, and other applicable standards, regulations, laws, and procedures.
• Serve as a resource for safety issues or concerns for all E&M team members.
• Accompany MBTA Safety, DLS, DPU, insurance and OSHA personnel on work-site tours.
• Support the development of Local Safety Committees within E&M.
• Conduct work area safety audits.
• Review departmental work plans to ensure safety is adequately incorporated.
• Evaluate and offer solutions for job site hazard mitigation.
• Ensure maintenance and inspection of safety equipment and protective wear.
• Oversee documentation, tracking, and analysis of all Safety, Injury, and Hazard statistics, trend analyses, and DLS reports.
• Conduct or assist with incident investigation and analysis.
• Support the implementation of incident Corrective Action Plan.
• Drive a company or personal vehicle to work locations and to assist at emergencies and/or events as needed.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a professional and courteous manner.
• Work any and all shifts and/or locations as assigned or directed.
• Respond or report to work as directed for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.
  
  
  

Supervision

• None
  
  
  

Minimum Requirements & Qualifications

• Bachelor’s degree in safety, occupational health, industrial hygiene, construction management, engineering, or equivalent
• Five (5) years of relevant experience in occupational health and safety.
• One (1) year supervisory/lead experience.
• Experience in creating, implementing, managing, and/or auditing OSHA/worker safety policies and programs.
• Working knowledge of OSHA workplace safety concepts and programs including Job Hazard Analysis (JHAs), hierarchy of controls, and personal protective equipment (PPE).
• Detail orientation sufficient to organize and run multiple project tasks.
• Proficiency in Microsoft Office.
• Strong teamwork orientation, initiative, communication, problem-solving, and leadership skills
• Effective organizational, analytical, confidentiality, multi-tasking, time management and interpersonal skills.
• Have excellent customer service, conflict resolution, writing, and speaking skills.
• The ability to provide internal and external customers with a courteous and professional experience.
• The ability to supervise and work effectively with a diverse workforce.
• Possess a valid driver’s license.
  
  
  

Substitutions Include

• A High school diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelor’s degree requirement.
• An Associate’s degree from an accredited institution an additional three (3) years of directly related experience substitutes for the Bachelor’s degree requirement.
• A Master’s degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience
  
  
  

Preferred Experience And Skills

• Certified Safety Professional (CSP) certification.
• Technical experience related to the type of work performed by the department.
• Experience developing and providing safety training.
• Additional years of continuous construction experience leading crews and planning work in the maintenance and construction of overhead and underground power lines and equipment.
• CHST Certification, OSHA 500, and seven (7) years as a dedicated construction safety professional responsible for managing safety programs, conducting/reviewing hazard analyses and developing controls, conducting safety training, planning work activities, or equivalent experience in a relevant field.
• Two (2) years of supervisory experience managing a team or large projects.
  
  
  

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.
  
  
  

Disclaimers and Definitions:

• General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
• Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
• Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
• Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
• Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
• Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
• Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
• On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
• Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
• ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com .
• Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions .
• Intern / Co-Op Benefits: Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.