Transportation Routing Computer specialist

BASIC FUNCTION:

Install microcomputer hardware and software; train users in functions and operations of microcomputers; provide continuing on-site and telephone support for users.

REPRESENTATIVE DUTIES:

• Implement all rules and regulations, policies and administrative guidelines as adopted by the Board of Education.

• Provide on-site and telephone support for users of microcomputer hardware and software.

• Install microcomputer hardware systems and software including upgrades and enhancements.

• Conduct training for use of microcomputer hardware and software with individuals, small groups and classrooms.

• Conduct problem-solving research.

• Coordinate and conduct user group meetings; record and distribute meeting minutes.

• Test new software programs and update existing programs prior to installation.

• Evaluate needs of user departments and recommend hardware and software solutions.

• Maintain password security for authorized access to computers and local area networks.

• Maintain data base files of users and hardware and software inventory.

• Maintain secure backup of master software files; maintain periodic backup of user software and data.

• Maintain standard District-wide master files.

• Perform related duties as assigned.

• Maintain regular and predictable attendance.

• Maintain a professional and appropriate appearance.

• Adhere to the Professional Code of Ethics.
  

  KNOWLEDGE AND ABILITIES:
  

  KNOWLEDGE OF:

• Operation of microcomputers and related peripheral computer equipment.

• Operation of numerous software applications related to District projects and activities.

• Installation of computer hardware, peripherals and software.

• Proper methods of storing equipment, materials and supplies.

• Manual instructions, sufficient to enable quick and accurate diagnosis of difficulties.

• Technical aspects of field of specialty.

• Public speaking techniques.

• Oral and written communication skills.
  

  ABILITY TO:

• Maintain current knowledge of technological advances in the field.

• Establish and maintain cooperative and effective working relationships with others.

• Communicate effectively both orally and in writing.

• Work independently with little direction.

• Plan and organize work.

• Install microcomputer hardware and software.

• Plan, develop and coordinate training programs in the use of microcomputers, scanners, printers and other peripheral equipment.

• Develop and present training programs for operation of computer hardware and software applications.

• Provide assistance and technical knowledge of various software applications.

• Develop and present training programs.
  

  EDUCATION AND EXPERIENCE:
  

Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law supplemented by course work in microcomputers and software applications and two years increasingly responsible microcomputer and software operations and installation experience , including at least one year in a network environment.

TERMS OF EMPLOYMENT :

Salary and work year to be established by the Board of Education.

EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board’s policy on Evaluation of Personnel.