Referral Coordinator

Job Summary

We are looking for a highly organized and customer-focused Referral Coordinator to join our billing team. The Referral Coordinator plays a vital role in ensuring smooth and efficient coordination of patient referrals to our healthcare providers. This position serves as a key liaison between patients, providers, and external offices, helping to facilitate timely care and maintain continuity of services.

Key Responsibilities

• Coordinate and process all incoming patient referrals in a timely manner.
• Verify insurance eligibility and obtain required authorizations or pre-certifications.
• Communicate with patients regarding referral status, appointments, and instructions.
• Work closely with physicians, nurses, and office staff to gather necessary documentation for referrals.
• Maintain accurate and up-to-date records in the electronic health record (EHR) system.
• Follow up with referral providers to confirm appointment scheduling and receipt of medical reports.
• Ensure compliance with HIPAA and healthcare privacy regulations.
• Assist with administrative tasks related to care coordination as needed.
  
  

Qualifications

• High school diploma or equivalent; associate degree or healthcare-related certification preferred.
• 1-2 years of experience in a medical office or healthcare setting, preferably in referrals or patient coordination.
• Knowledge of medical terminology and insurance processes.
• Proficiency in EHR systems and basic computer applications.
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask and work efficiently in a fast-paced environment.
  
  

Requirements

• Must be able to pass background check.
  
  

About McEwen & Associates, Inc

McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.