What are the responsibilities and job description for the Counter Sales Associate position at McGill Hose Coupling, Inc.?
Job Summary:
Here at McGill Hose, we are a leading distributor of hydraulic and industrial hoses. We are looking for an individual to fill the position of counter sales. The position is fast-paced and deals with all types of hoses for various industries. Identifying parts and hoses, asking customer questions, and working with them to solve their need. Picking products and fabricating hose assemblies. Perform other duties when asked.
Key Responsibilities:
- answering phones, identifying parts and hoses, pulling parts, and dealing directly with customers.
- Parts Counter Sales Representatives are responsible for front-line customer service in a variety of parts ordering functions
- Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts and data entry
- Monitor and close open sales orders and purchase orders along with other administrative needs
- Greet all customers and answer phones in a polite and timely fashion
- Handle cash and credit payments and returns per procedures
- Resolve customer issues or concerns as necessary
- Able and willing to perform warehouse duties as assigned
- Perform related duties as assigned
- Ability to perform duties with a sense of urgency, exceeding customer expectations
Benefits:
- 401K
- Profit Sharing
- Strong Team Environment
- Career opportunity
- Work/Life Balance
- Industry Leader in our field
Requirements:
- Strong mechanical skills.
- Strong computer skills.
- Customer service orientated.
- Good communication skills both written and verbal.
- Must be a team player
- Multi-Tasking
Desired Qualities:
- Highly motivated, self-starter, and detail oriented.
- Hose and fitting experience a plus
Education:
· High School, GED or equivalent work experience
Salary : $20 - $30