What are the responsibilities and job description for the Medical Receptionist position at McGinley Orthopaedic Innovations Inc?
The McGinley Clinic is a fast-paced, growing private practice sports medicine, orthopedic clinic dedicated to offering state-of-the-art care to our patients. As a destination for medicine, we welcome both local and out-of-state patients, striving to ensure their experience is seamless from the moment they walk through our doors. We prioritize providing the highest quality of care, and it begins with the first person our patients encounter – the Medical Receptionist. In this pivotal role, you will not only greet and assist patients with professionalism and warmth but also contribute to the efficient operation of our clinic. Your dedication to excellent customer service will help uphold our reputation for exceptional care and ensure that each patient feels valued and well-supported throughout their journey with us. Join our team at The McGinley Clinic.
Duties:
- Greet and check-in patients in a friendly and professional manner
- Schedule and confirm appointments using the clinic EMR
- Answer phones and respond to inquiries or direct patients to the appropriate department
- Maintain patient records and update medical information as necessary
- Verify patient insurance benefits and collect payments from patients
- Follow HIPAA guidelines to ensure patient confidentiality
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Collaborate with medical staff to ensure smooth patient flow and efficient operations
- Float and cover for other medical reception desks as needed
Requirements:
- Previous experience working in a medical office or dental office setting is preferred
- Familiarity with medical software systems for patient check-in and medical records
- Proficient in using office equipment including computers, printers, and phone systems
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written, with a professional demeanor
- Knowledge of medical terminology and understanding of basic medical procedures
- Experience with Windows OS and Microsoft Office (Excel, Word)
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality
* Please note that this job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the organization.
Salary : $18 - $20