What are the responsibilities and job description for the Moto -Technician position at McGrath Family of Dealerships?
McGrath Quad-Cities Harley-Davidson is looking for a Motorcycle Technician to join our team. The motorcycle industry is HOT and we need your help to ensure our customer's experiences remain TOP NOTCH!
If you're a bike enthusiast like us and have been thinking about getting into the industry - NOW is the time!
Responsibilities:
- Provide prompt, dependable, high-quality service to our customers.
- Complete repair work within the scheduled or allotted time with the focus of continually improving this "efficiency" skill.
- Accept work from Service Writer/ Manager.
- Perform service, repair and customization work in accordance to factory specifications.
- Notify Service Writer/ Manager of additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted and notified of the delay.
- Minimize comebacks and deal with them promptly and satisfactorily when they do occur.
- Maintain productivity as close to 100% as possible.
- Work cross-functionally with all departments.
- Other duties as assigned.
Qualifications:
-
General understanding of proper computer systems and computer skills.
- Ability to lift 50 pounds of material.
- Ability to balance and push a(n) 500 pound motorcycle.
- Exceptional customer service skills with high energy and upbeat positive attitude.
Service Technician will provide their own basic tools to properly diagnose and service our products. All Service Technicians are required to own a set of these tools upon date of hire.
What We Offer:
- Health, Dental, Vision Insurance.
- PTO
- 401k Company Match
- Growth Opportunities
- Collaborative and Fun Culture
Schedule: Tuesday - Friday 8:00am - 6:00pm and Saturday 8:00am - 4:00pm.
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