What are the responsibilities and job description for the Service Technician position at MChem Inc?
Company Description
MChem Inc. specializes in developing water treatment solutions for the industrial and agricultural marketplace. We offer expert application of chlorine dioxide and other oxidizers to control pathogens in process and irrigation water. MChem Inc. is known for creating the right chemistry for water applications, particularly micro irrigation line treatment and food safety chemicals, antiscalants, cleaners, flocculants, and biocides. MChem Inc. also designs automated equipment injection systems to ensure accurate dosing of chemical treatments.
Role Description
This is a full-time remote role for a Coastal Service Technician. The Coastal Service Technician will be responsible for maintenance and repair of water treatment systems, troubleshooting issues, providing field service, and delivering exceptional customer service. Daily tasks will involve working with automated injection systems and ensuring accurate dosing of chemical treatments to create safe and pure water solutions. Logging your visits, contacting responsible parties, and making recommendations to the grower based on their unique treatment plan are a required.
Qualifications
- Maintenance & Repair, Troubleshooting skills
- Field Service experience minimum 1 year.
- Customer Service skills
- Ability to work independently and remotely
- Technical knowledge in water treatment solutions, particularly in RO membrane systems, is a plus
- High school diploma or equivalent; additional technical training or certifications are advantageous