What are the responsibilities and job description for the Sales Manager position at McKinley Homes?
Proactive/Responsive/Communicative
Responsibilities
Essential:
- Responsible with senior sales leadership for setting, delivering, and attaining sales goals established for each member of the team. This must be reviewed weekly/monthly. In any under-performing community, you will spend seat time with the agent observing their client interaction and help develop an improvement plan and submit that plan to the VP.
- Regularly provides specific written performance feedback to sales counselors through established performance review processes. Formal documentation of feedback needs to be provided as needed using the progressive disciplinary process, as soon as a serious deficiency is observed.
- Reviews DocuSign sales contracts, amendments, addendums, change orders prior to moving the documents forward to the VP of Sales.
- Recruiting, interviewing, and orientating sales talent capable of delivering on established sales goals. Primary responsibility to keep our sales offices staffed/open. Sr. Sales Manager will office in any community
- Understand that real estate agents are our primary customer, and all lead generation and conversion should focus first and foremost on supporting our agents in their sales efforts.
- Work to remove obstacles that provide friction to the sales process for our agents, their clients. Continuously evaluates the effectiveness of processes and work; streamline wherever possible; delegate administrative work to other staff or functions as appropriate.
- Provide consistent coaching and feedback to sales staff to drive sales funnel metrics and sales achievements to reach each community set goal- and document weekly/bi-weekly to VP.
- Weekly review and management of sales team members schedules to ensure the team is maximizing their time and activities to promote lead generation and conversion.
- Weekly review of each Agents Lasso entries and ascertain that follow up campaigns are being utilized.
- As needed hosts team teleblitz sessions- working through cold leads.
- Assist marketing with New Community Openings.
- Manages realtor engagement activities with the sales team. This includes agents sitting in open houses, overseeing listings provided to agents, and other realtor engagement activities designed to influence realtors to consider MH as a home purchase opportunity for their client.
- Assists with setting and holds the internal sales agents accountable for their own Sales and Marketing Plan to reach community goals. This should include monthly/quarterly Realtor partner reach-out, continuing Ed, coach team on effective business to business sales techniques to help influence agents to bring their clients to MH.
- Help create events, programs, and contests as needed to inspire sales team success.
- Support the development and execution of sales rallies to promote continued education, inspiration and structure for the sales team.
- Develops and implement continual competitive data by gathering and analyzing research. Ensure the completion of competitive market analysis by the 5th of each month at the field level to provide regular market research and serve as an internal expert on both new and used home products in assigned markets.
- Reviews the sales numbers for your business regularly (prices, inventory, backlog, etc.) and use them to evaluate the effectiveness of your sales and incentive programs.
- Help resolve any realtor or client concerns or complaints related to the purchase of a McKinley Home.
- Assists the VP of Sales and Marketing with any additional tasks as needed.
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Salary : $80,000 - $120,000