What are the responsibilities and job description for the Medical Receptionist Medical Assistant position at McLaren Oakland?
About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Medical Receptionist Medical Assistant
Michigan, Pontiac
NEW
Administrative/Clerical
McLaren Oakland
24006490
Position Summary:
Registers patients, verifies insurance and general information, makes any necessary changes. Schedules patient appointments for providers, performs canceling of appointment as needed. Additional responsible includes assisting the provider and other ancillary administrative staff with basic office medical functions to ensure a coordinated approach to patient activities.
General Requirements:
1) Demonstrates characteristics that support the values, vision, mission, policies and procedures of McLaren Oakland.
2) Provides service excellence standards:
a) Responds promptly, professionally and courteously to all customers’ needs.
b) Cooperates and communicates effectively with all McLaren Oakland team members.
c) Contributes to continuous quality improvement efforts.
3) Organizes time and prioritizes effectively.
4) Completes tasks accurately and timely.
5) Flexes to meet department needs and objectives.
6) Practices cost effective measures.
7) Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.
8) Complies with HIPAA regulations and Patient Bill of Rights.
9) Follows all safety and health standards.
10) Maintains responsibility for own professional development
Qualifications:
Required:
- High School Diploma
- Graduate of approved program for Medical Assistant or 1 year of equivalent experience.
- Previous customer service experience.
- Previous medical office experience.
Preferred:
- One year experience in a health care setting
Additional Information
- Schedule: Full-time
- Requisition ID: 24006490
- Daily Work Times: 7:30am-4:00pm
- Hours Per Pay Period: 40
- On Call: No
- Weekends: No
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
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