What are the responsibilities and job description for the Special Accounts Coordinator position at MEARS DESTINATION SERVICES INC?
Job Details
Description
SCHEDULE:This position operates within a 24/7 environment that may require applicants to work day, evening, and/or night shifts as well as holidays and weekends.
DESCRIPTION:Luxury Reservation Agents interact with customers, make reservations, and answer questions. They also interact with chauffeurs and suppliers to communicate reservation details. A great starter/entry-level position for anyone wishing to enter the hospitality industry.
Essential Characteristics for Job Excellence
- A Positive Attitude
- Good Listening Skills
- Good Communication Skills
- A Team Player
- Organizational Skills a Plus
Typical Duties/Responsibilities
- Provide customer service to our customers.
- Answer phones and respond to emails
- Provide quotes and book reservations
- Confirm bookings with drivers and suppliers
- May be required to perform other job related duties.
Qualifications
QUALIFICATION REQUIREMENTS:
Education: Must have a high school diploma or equivalent.
Experience:Customer interaction experience preferred.
Skilled at:Good oral and written communication skills. Basic computer skills.
Knowledge of:Email, Internet Skills, Google Maps.