What are the responsibilities and job description for the Revenue Cycle Associate - Coder position at Mecklenburg EMS Agency?
DUTIES:
- Ability to proficiently perform the function of one area within the Revenue Cycle Department, in areas such as coding, registration, cash posting, insurance follow-up, customer service and electronic claim submission.
- Basic knowledge of Revenue Cycle functions and concepts in at least 1 key area
- Basic knowledge of all payors (commercial, government, third-party, contract, etc.)
- Ability to apply basic accounting principles and methods
- Basic analytical skills
- Ability to utilize billing software, clearinghouses, and other software applications and tools
- Ability to work on assigned reports with limited supervision
- Ensures quality customer service is provided to all patients, including but not limited to: taking inbound patient phone calls, properly verifying insurance coverage, filing insurance claims, insurance follow-up, payment posting, and returning phone calls in a timely fashion
- Ensures the accuracy of charges applied, payments posted, denial/follow-up procedures, and documentation
- Meets established quality and productivity standards.
- Stays current on ambulance coding and regulatory billing guidelines
- Stays current on healthcare accounts receivable billing and collection procedures. Including any additions and changes to insurance laws
- Maintains confidentiality of information as assigned and abides by all applicable laws, and the corporate compliance program.
- Demonstrates continuous effort to improve operations, streamline work processes and work cooperatively and jointly to provide quality and seamless customer service.
- Maintains positive working relationships with internal and external customers
EDUCATION/EXPERIENCE:
- High School Diploma or equivalent required
- Associate degree preferred
- Experience in healthcare revenue cycle process preferred
- Excellent verbal communication skills
- Demonstrated ability in the use of Microsoft products
- Ability to perceive and distinguish emotions during interactions with people via telephone and respond courteously
- Maintain acceptable attendance and adhere to scheduled work hours
- Ability to work within a team-oriented, fast-paced, customer-focused environment
CERTIFICATIONS/LICENSES/REGISTRATIONS:
- Certified Ambulance Coder (initial certification only) preferred
Individuals must not be excluded from filing claims to any federal or state government payor.
Interested applicants must complete the online application and upload a resume NO LATER THAN September 23, 2022 to be considered for the position.
If you have any further questions, please contact Sarah Latimer at SarahL@medic911.com
Education
Required- High School or better
- Associates or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)