What are the responsibilities and job description for the Customer Service - Recent Graduates - 3 days' work week, PTO, Comprehensive benefits, Opportunities position at MedAire?
This is an exciting opportunity to work for a global company with opportunities for advancement. We are the world's leading medical and travel security risk services company and work with private and commercial airlines to provide crew members and travelers with medical and security advise in their time of need.
Our customer service team are responsible for fulfilling all types of assistance for medical, security and logistical related requests originating through our Global Response Centre from our clients. We deliver high quality service, through effective case management, bringing swift and accurate resolution to situations presented. Execute cases with high standard customer service and working collaboratively between operations, medical and security specialists.
Our team provides an empathetic and efficient delivery of the whole range of 24-hour assistance services and general customer service programs to our clients.
Required Work Experience:
- Typically, at least 1 – 2 years of experience in logistics and customer service is required.
- Experience working in logistics, travel and/or healthcare sector is desirable.
- Experience in phone-based or call center environment is desirable.
- Experience of working in a fast-paced, demanding environment.
If interested, please send your resume to medaire.hr@medaire.com
International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person