What are the responsibilities and job description for the PACS Analyst position at Medasource?

Position Summary :

Our client located in Nashville, TN is looking to bring on a strong PACS / Sectra Analyst with varying levels of expertise to provide on-call support during their system go-live. This role is essential to proactively address and resolve any issues that may arise during this critical transition. The ideal candidate for this role will have extensive knowledge in PACS, Sectra, and AI platforms.

Key Responsibilities :

Collaborate with the current support team to familiarize with the environment
Provide exceptional support to end-user throughout their go-live period and escalate any issues to the vendor or project stakeholders.
Troubleshoot and escalate issues promptly to ensure minimal disruption.
Document and communicate issues and resolutions effectively to the team.

Qualifications

Preferred

Experience with Sectra and AiDoc.

Next Best

Experience with AiDoc.

Third Best

Experience with Sectra.

Minimum

Strong PACS background with a proven track record in similar roles.

Schedule :

Week 1

Standard onboarding and team integration (Monday-Friday, 8 : 00 AM - 4 : 00 PM).

Weeks 2-3

Second Shift

4 : 00 PM - Midnight (2 analysts).

Third Shift

Midnight - 8 : 00 AM (1 analyst).

Engagement Details :

Fully remote position.

Anticipated low ticket volume but readiness for immediate response is critical.

Collaborate with a supportive and highly skilled team to ensure project success

Qualifications :

Experience with PACS systems, preferably Sectra and / or AiDoc.

Strong troubleshooting and problem-solving skills.

Ability to work independently during on-call shifts.

Excellent communication and documentation skills.

Qualifications :

3-4 Years experience as a PACS Analyst or related field

Prior experience with Aidoc or similar AI platforms

Prior experience and understanding of Sectra

Strong troubleshooting and problem-solving skills.

Ability to work independently during on-call shifts.

Excellent communication, organization, and documentation skills.

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