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Insurance Clerk - Full-Time

Medical Associates
Dubuque, IA Full Time
POSTED ON 10/25/2021 CLOSED ON 10/28/2021

What are the responsibilities and job description for the Insurance Clerk - Full-Time position at Medical Associates?

The Business Office at Medical Associates is seeking a full-time, Insurance Clerk. The position assists patients with insurance questions and forms to assure accurate billing. We are seeking individuals who enjoy detailed, focused, and independent work while working alongside a great team!

Schedule: 40 hours/week. Mon-Fri alternating week 1: 6:30am-3:30pm, week 2: 8:00am-5:00pm. Full benefits position! 

Location: This is an onsite position located at Medical Associates East Campus.  

Job Description Details:
  • Review, update, or obtain patient information making necessary changes to ensure correct billing.
  • Register new patients in person or over the telephone. Follow up with the welcome call.
  • Accept payment for copays, non-covered services, date of service payments, and balance individual cash drawer.
  • Perform clerical skills for the daily operation of the department.
  • Assist patients and insurance companies with questions and forms.
  • Audit accounts and issue refunds.
  • Review claims prior to submission for correct data.
  • Complete all other assigned projects and duties.

Knowledge and Skills:
Experience: Three months to one year of similar or related experience. Customer Service experience required, insurance knowledge preferred.

Education: High school diploma or GED required.
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