What are the responsibilities and job description for the Patient Advocate & Diversity Coordinator position at Medical Center Hospital?
Position Summary:
The Patient Advocate & Diversity Coordinator visits patients with a priority focus on making contact with new admissions and those patients transferred into the acute units from critical or rehab departments. Serving as a representative of the Medical Center Health System the Patient Advocate & Diversity Coordinator will welcome patients and their families to Medical Center Hospital and provide them with contact information providing a channel through which patients and their families can seek solutions to problems, concerns or unmet needs.
Qualifications:
A.Education:Bachelors Degree in a healthcare or related field.
Training and Experience:
Two years’ experience in Healthcare setting, training as an interpreter or bilingual is a plus.
Job Knowledge:
Excellent communication skills and techniques, knowledge of interpreter services or trained interpreter, ability to facilitate education and teams, and hospital policies and procedures, and the Physical layout of the hospital. Must have a good working knowledge of MS Word, Outlook, and Excel.