EPIC Senior Systems Analyst

Position Summary

The Epic-certified Sr. Systems Analyst will build, support, optimize and maintain the Epic electronic health record. This role will work closely with clinicians and providers to enhance and optimize the clinical and financial workflow and processes using appropriate automated system solutions.  The ability to maintain and implement new functionality, system upgrades and enhancements are required. The role requires a blending of technical skills with a reasonable comprehension of the operational department and its information systems tools and requirements. In addition, this role provides analytical expertise to information systems end-users with the overall objective of improving the use of application systems functionality (e.g., enhancing workflow, optimizing business processes, and identifying appropriate systems solutions).

Opportunities are available in three focus areas: EPIC Healthy Planning, EPIC Billing/Claims, and EPIC HIM/OnBase

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Oversees and directs small to medium scale or cross-functional projects.  Develops project plans and timelines and coordinates resources to complete tasks

• Identifies opportunities to leverage technology and application functionality to improve business practices and functionality

• Develops and documents system requirements and specifications for enhancements and change requests

• Responsible for verification that application coding meets the customer needs and agreed-upon specifications with minimal defects

• Identifies application and project issues. Develops and maintains issue lists to ensure ownership. Documents mitigation and closure to issue

• Serves as a liaison between end-users, IT, and software vendors to align technology to operational business processes

• Communicate all necessary application changes, enhancements, and procedures to all necessary department teams

• Performs analysis of new release/upgrade functionality to determine the impact on user workflow

• Responsible for application documentation for workflow, enhancements, upgrades, and testing to include test scripts, scenarios, and test plans for new functionality and performs testing to identify issues or bugs and remediate issues

• Assists team lead/manager in the training and development of new Analyst

• Develops project schedule/timeline for the request for service and project and communicates to project team

• Performs other duties as assigned

Qualifications

Experience

• Minimum 2 years experience within a relevant business department and 4 years Epic application Analyst experience

• Active Epic certification in one or more Epic application modules

• 3 years of Systems Analyst experience

Education      

• Bachelor's degree from a four-year college or university
• Certification in appropriate Epic module Associates degree with 6 years of related experience  
• Epic certification/proficiency in an appropriate module within 6 months of hire