Medical Receptionist

Position Summary:
Medical Specialists of the Palm Beaches (MSPB) is seeking fulltime front office specialists in Loxahatchee, Florida. With general supervision, perform a variety of duties as well as a wide range of customer service-related functions to assist in the overall functioning of the practice. Coordinate patient care at front desk reception.

Primary Responsibilities:

• Greets patients as they arrive in the office.
• Ensures patient insurance and demographic information is current.
• Directs new patients to fill out appropriate paperwork and files it correctly in the chart.
• Ensures referral information on HMO patients is correct.
• Answers phones and schedules appointments and directs messages to the proper personnel.
• Designates on sign in sheet that chart has been put up for Medical Assistant.
• Enters demographic information in the computer.
• At the end of the day, put demographic information in designated area to mail to charge poster.
• Pull Charts for incoming faxes.
• Performs other duties as assigned.

Position Requirements:

• Minimum of 1-2 years’ experience in a medical office setting with clinical and clerical training and medical terminology required.
• High school diploma or equivalent, billing and coding education helpful.
• Knowledge of CPT codes, ICD 10 and Athena
• Excellent oral, written, and organizational skills with ability to be flexible and deal effectively with staff, health care providers and patients.
• Working knowledge of Microsoft applications: Excel and Word
• Must maintain a steady and productive work pace.
• Must be able to handle multiple tasks with ease and patience.
• Must type efficiently and accurately, utilizing a computer keyboard.
• Handles interruptions and unpredictable situations.
• Knowledge of insurance plans, billing concepts and guidelines
• Excellent computer skills with knowledge of Athena EMR helpful.
• Bilingual English and Spanish preferred.

Physical Demands: Must be able to walk, stand and sit intermittently. Upon occasions be able to assist in properly moving a patient. Be able to lift up to 30 pounds. May need to push or pull medical equipment. May have to stoop, bend knees and/or reach. Must be able to use the keyboard on a computer. Phone work required.

Additional Qualities: Develops and maintains good relationships with co-workers. Demonstrates good judgment when dealing with sensitive issues. Handles interruptions and unpredictable situations. Must demonstrate good judgment in regard to confidentiality policy. Supports organizational and department goals. Contributes important information. Dresses appropriately for position. Maintains a high degree of dependability.

Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Loxahatchee, FL (Required)

Work Location: In person