Sr Technical Writer

Careers That Change Lives

A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people. Help us engineer the extraordinary!

Work with us to bring the next generation of life-changing medical technology to patients worldwide. We reward you in the ways that matter most to you. We offer a wide range of benefits and rewards programs to recognize the important role you play in our Mission to transform healthcare. Learn more about Medtronic benefits and compensation at the bottom of this job description.

We are currently looking for a Senior Technical Writer to join our Enabling Technologies Research and Development organization in Lafayette.  This is an exciting opportunity for a self-motivated technical communicator to work collaboratively to solve problems in complex environments. 

This position is in the Neuroscience Portfolio group working on software applications and hardware serving brain, spine, and ENT surgical procedures.

A Day in the Life

In this role, you will develop and maintain a variety of customer-facing Instructions for Use (IFU) documents, including Pocket Guides, System Manuals, Quick Reference Guides, Package Inserts, Technical Bulletins, software help files, and other technical materials describing our portfolio of neurosurgical technology products.

You will complete projects independently, manage priorities, apply company procedures to resolve issues, identify and pursue improvement projects, and manage the user documentation pool for a specific business segment or segments.

You will present complex concepts clearly and concisely, manage multiple projects concurrently, adjust priorities frequently, and overcome obstacles to meet deadlines. In addition, you will be responsible for preparing, coordinating, tracking, and finalizing document translation projects as required.  You may provide guidance to lower-level personnel.

Responsibilities will include but are not limited to:

• Identifying document requirements and interviewing subject matter experts to obtain the necessary information to develop detailed, accurate, and professional documentation.
• Completing, routing, and releasing IFU’s in a document control system and collaborating with marketing and operations to ensure that the IFU’s are included with the products they describe.
• Learning and understanding the design and behavior of the company’s products.
• Designing, developing, and maintaining IFU using FrameMaker^® and other software applications.
• Controlling IFU versioning and maintain the IFU archives.
• Providing IFU-related support to the Marketing, Product Development, and Regulatory groups.
• Identifying IFU translation requirements and preparing and managing translation projects.
• Performing the administrative documentation tasks required to establish and track IFU in a Product Lifecycle Management system.
• Evaluating business processes, identifying improvement opportunities, and implementing improvements.
• Proofreading and editing the work of other writers.
• Working within a matrixed environment, where direction, prioritization, and other daily activities may be established via an indirect reporting relationship.
• Ensuring your work follows environmental, health and safety related site rules, policies or governmental regulations.
• Travel requirement: Less than 25% (Domestically and/or internationally)

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident in your applicant profile and on your resume.

• Bachelors degree required
• Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience

Nice to Have

• BS / BA in Science, Engineering, English, or Journalism
• Master’s degree in Science, Engineering, English, or Journalism
• Technical writing experience in the medical device, scientific, or other regulated industry
• Advanced skills in FrameMaker^® or other professional document authoring software
• Structured authoring experience
• Content management system (CMS) experience
• HTML, XML, CSS skills and experience
• Experience writing online documentation or help systems
• Experience writing for a global audience
• Experience with professional translation services
• Adobe Acrobat^® skills and experience
• PhotoShop^® and Adobe Illustrator^® software

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Benefits & Compensation

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).  Learn more about MIP and benefits here.

The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.