What are the responsibilities and job description for the Account Manager position at MegaCorp Logistics?
WHO WE ARE LOOKING FOR:
Whether you're looking for your first job out of college or the next step on your career path, we would like to get to know you. We offer our employees a competitive salary draw plus commission compensation program where your hard work and dedication will be rewarded.
Qualified Sales Representatives with 1 years of freight brokerage operations experience preferred/book of business a plus, looking to join a fast growing company with competitive pay and work in a business casual fun atmosphere.
MEGA AWESOME PERKS:
35% commission
Company Cell Phone
Medical, Dental, Vision and Life Insurance
401K matching
Monthly catered birthday lunches
Free gym membership
MEGA Holiday and Summer parties
6 month paid training program, followed by on-going mentoring
Unlimited earning potential
Paid Vacation and PTO
Company sponsored outings
POSITION SUMMARY:
- Phase 1 - Develop account management skills by assisting Account Manager in managing his/her business.
- Phase 2 – Build a portfolio of clients by actively networking, researching and prospecting for new business while managing own accounts as they develop.
ESSENTIAL FUNCTIONS:
Phase 1
- Develop account management skills by assisting an Account Manager in servicing his/her business, including but not limited to development of the following:
- Relationships with carriers and skills in evaluating and selecting carriers.
- Skills in evaluating profitability and negotiating carrier rates.
- Skills in scheduling and servicing loads and handling fiduciary responsibilities.
- Skills in use of company's HERO software.
Phase 2
- Build a portfolio of clients by actively networking, researching and prospecting for new business.
- Partner with clients to understand their business, their products and their transportation needs.
- Develop and maintain excellent relationships with primary and secondary carriers for contracted freight moves.
- Research the market and evaluate loads for potential profitability; select or reject loads, taking into consideration both profitability and the need to maintain ongoing business relationships.
- Analyze past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each load.
- Act as a liaison between clients, carriers, shippers and receivers.
- Evaluate potential clients and authorize agreements with approved clients.
- Negotiate constantly changing carrier rates for the spot market and to evaluate potential fixed-rate contracts.
- Evaluate carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.
- Monitor progress of loads; maintain awareness of potential in-transit issues, such as weather problems, and take action in advance where possible to ensure timely delivery while managing costs.
- Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with client and recommends solution as appropriate.
- Ensure all fiduciary responsibilities are met and that all fees and costs are documented for each load
- Resolve client claims and receivables issues.
- Accurately enter and maintain up-to-date information in company software.
- Other duties as required.
EDUCATION AND EXPERIENCE:
- High school diploma or GED required; Bachelor's degree preferred
COMPETENCIES:
- Excellent customer service skills.
- Strong written and verbal communication skills.
- Able to multi-task and enjoys a fast-paced environment.
- Entrepreneurial, self-motivated, self-starter.
- Willing and able to be on call as required.
- Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp.
MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact the HR Department at
(910) 332-0820 ext. 1030