What are the responsibilities and job description for the Client Services Director position at Mela Fratarcangeli - Intero Real Estate?
The Client Services Director is a cornerstone leadership role at Onyx Real Estate, responsible for orchestrating an exceptional, white-glove client experience from first contact through closing and beyond. This role ensures operational excellence, supports agent productivity, and protects the high standards and reputation of the Onyx brand.
You will serve as the connective tissue between clients, agents, marketing, and operations—anticipating needs, solving problems before they arise, and ensuring every detail reflects professionalism, care, and intention. The ideal candidate is highly organized, proactive, emotionally intelligent, and thrives in a fast-paced, service-driven environment.
This is not a transactional position. It is a relationship-driven, leadership-minded role for someone who takes pride in delivering excellence and consistency.
Compensation: $45,000 - $60,000 annually DOE
You will serve as the connective tissue between clients, agents, marketing, and operations—anticipating needs, solving problems before they arise, and ensuring every detail reflects professionalism, care, and intention. The ideal candidate is highly organized, proactive, emotionally intelligent, and thrives in a fast-paced, service-driven environment.
This is not a transactional position. It is a relationship-driven, leadership-minded role for someone who takes pride in delivering excellence and consistency.
Compensation: $45,000 - $60,000 annually DOE
Salary : $45,000 - $60,000