What are the responsibilities and job description for the To-Go Cashier position at Mellow Mushroom Pizza Bakers?
Overview
We are seeking a dedicated and enthusiastic To-go Specialist to join our team. In this role, you will be the primary point of contact for guests placing take-out orders, ensuring a seamless and enjoyable experience. Your excellent communication skills and customer service orientation will be essential in providing top-notch hospitality to our guests. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet guests warmly and assist them with their take-out orders.
- Accurately enter orders into the Aloha POS system and ensure all details are correct.
- Communicate effectively with kitchen staff to ensure timely preparation of orders.
- Provide information about menu items, specials, and promotions to enhance guest experience.
- Maintain cleanliness and organization of the take-out area.
- Handle phone calls with professionalism, demonstrating excellent phone etiquette.
- Assist with any guest inquiries or issues, ensuring a positive resolution.
- Collaborate with team members to uphold high standards of customer service.
Qualifications
- Previous experience in a restaurant or hospitality setting is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a willingness to help guests at all times.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a To-go Specialist and contribute to creating memorable dining experiences for our guests!
Job Type: Full-time
Pay: $12.41 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
- Night shift
Ability to Commute:
- Williamsburg, VA 23185 (Required)
Ability to Relocate:
- Williamsburg, VA 23185: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $16