Office assistant

• Job : Office Assistant*
• Company Overview : *

Menehune Water Company is a trusted name in the bottled water delivery industry in Hawaii, dedicated to providing pure and refreshing hydration to our local community.

We are currently seeking enthusiastic and customer-focused individuals to join our team as an Office Assistant.

Job Overview : *

As an Office Assistant at Menehune Water Company, you will be at the forefront of our customer service efforts, ensuring our clients receive exceptional service and support.

You will play a key role in addressing inquiries, resolving issues, and providing information to our valued customers.

• Responsibilities : *
• Customer Engagement : * Build and maintain positive relationships with our customers, addressing their questions, concerns, and needs in a courteous and professional manner.
• Order Processing : * Efficiently process customer orders, schedule deliveries, and coordinate delivery routes to ensure timely service.
• Problem Resolution : * Act as a point of contact for customer inquiries and concerns, resolving issues promptly and effectively to ensure customer satisfaction.
• Product Knowledge : * Develop a strong understanding of our product offerings and services to provide accurate information and recommendations to customers.
• Billing and Invoicing : * Assist with billing inquiries, payment processing, and invoice reconciliation.
• Record Keeping : * Maintain accurate and organized customer records and documentation.
• Team Collaboration : * Collaborate with colleagues in various departments to ensure seamless operations and a unified customer service approach.
• Quality Assurance : * Uphold our high standards of service quality and professionalism.
• Requirements : *
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities
• Ability to work effectively in a team and independently.
• Proficiency in basic computer applications.
• Prior customer service experience is a plus.
• High school diploma or equivalent.

If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Office Assistant position at Menehune Water Company.

Job Types : Full-time, Part-time

Pay : $18.00 per hour

Expected hours : 20 40 per week

Schedule :

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• No weekends

People with a criminal record are encouraged to apply

Application Question(s) :

Are you located on Kauai, Oahu?

Experience :

Office : 1 year (Preferred)

Work Location : In person

Last updated : 2024-07-02

Salary : $18