What are the responsibilities and job description for the Incident Manager position at Merakey?
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.
We are seeking an Incident Manager to join our team.
Job functions of this position are :
- Following standardized incident reporting requirements including electronic, verbal, and or fax with the required time frames and to the appropriate agencies as per Merakey Allegheny Valley School Incident Management Policy and Protocols
- Responsible for completing Certified Investigations as assigned including but not limited to securing of physical / documentary evidence, obtaining signed statements, interviewing witnesses, develop a summary of factual finding, determine a conclusion and make recommendations for corrective action when appropriate.
- Insure timely notification of family or legal guardian regarding reported incidents.
- In the event a reportable incident affects the physical or emotional well being of an individual, insure prompt medical treatment or counseling / comfort measures are provided, when necessary.
- Communicate findings to Administrator or respective Department Head regarding the status of investigations.
- Complete trend analysis at regular intervals for Incident Management and internal incidents as requested.
- Insure that all follow up action is completed as recommended and in a timely manner.
- Gather information related to Department of Health Survey as directed by Administrator and / or Health Services Supervisor or designee.
- Complete compilation of investigative timeline for administrative review for each incident requiring investigation.
- Communicate directly with Administrator of Program and / or Health Services Supervisor to confirm Merakey / AVS standards of reporting are maintained and proper incident management procedures are followed at all times.
- Conduct training sessions in Incident Management as requested.
- Maintain a tracking form of all EIM reports submitted within the program.
- Maintain a tracking for of all Incident Reports submitted within the program.
- Develop risk management strategies and implement risk management plan.
- Participate in related committees as requested.
- Promote the health, safety, rights and dignity of individuals receiving services.
- Is flexible in regard to their work schedule.
- Performs related work as required.
Benefits
Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
The ideal candidate will possess the following qualifications :
