Demo

Investigation Specialist

Merakey
Philadelphia, PA Full Time
POSTED ON 6/19/2024 CLOSED ON 7/20/2024

What are the responsibilities and job description for the Investigation Specialist position at Merakey?

Benefits

Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!

  • DailyPay
  • Work/Life Balance
  • Flexible Schedules
  • Cell Phone Discount Plans
  • Employee Referral Bonuses
  • Tuition Reimbursement
  • Care.com Membership

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Our Ideal Candidate Will Possess The Following Skills

  • Min 2 years related experience
  • Familiarity with ODP Certified Investigation process, current CI preferred but not required. Expectation is to obtain CI certification within 90 days upon hire.
  • Verbal communication skills - demonstrates appropriate and professional interpersonal and group communication skills related to the investigatory process; to include facilitation of interviews, in-person program review(s) findings and additional meetings as scheduled.
  • Time Management - exhibits the ability to assess and manage priorities as needed/required to meet case assignments, as well as requested supports of divisions and other corporate departments.
  • Written Communication - demonstrates competency with written investigatory findings/report structure, as well as maintaining case records within the QCO case management system (QCOMS).
  • Maintains objectivity throughout the investigatory process; as evidenced trough verbal and written communication aspects of job responsibilities. This includes face to face/phone/video conference interview(s), investigatory summaries, verbal findings review, and measurable improvement plan activities.

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