Principal, Intelligent Automation & System Architecture

Aufgaben

About Us

Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

Job Overview

The Intelligent Automation & SAP Architecture Lead plays a pivotal role in driving digital transformation across the Mercedes-Benz NAFTA region. This strategic position is responsible for defining and executing the Robotic Process Automation (RPA) roadmap, leading SAP technical architecture initiatives, and integrating AI-driven solutions to enhance operational efficiency, innovation, and business value.

As a business-facing technology leader, this role requires close collaboration with stakeholders across MBUSA, MBFS, MBUSI and other entities to understand operational challenges, identify high-impact opportunities, and deliver intelligent automation solutions that align with strategic goals. The role also involves working cross-functionally within IT and across business departments to ensure cohesive execution of automation and AI-driven initiatives.

The ideal candidate is a strategic thinker with hands-on expertise in automation and AI technologies, SAP systems, and project management, capable of aligning IT capabilities with business goals while fostering innovation and continuous improvement.

Responsibilities

Robotic Process Automation (30%)

• Define and execute the RPA roadmap for the Mercedes Benz NAFTA region in alignment with MB global automation strategy.
• Serve as the primary point of contact for all automation needs across MBUSA, MBFS, MBUS and other entities.
• Identify and prioritize high-impact automation and AI opportunities across business units by engaging stakeholders to understand operational challenges, pain points, and strategic goals.
• Facilitate collaborative ideation sessions to generate and evaluate intelligent automation use cases aligned with business value and innovation potential.
• Collaborate with Business & IT SMEs across MBUSA to identify and implement business process improvements through Robotic Process Automation (RPA)
• Lead the end-to-end delivery of RPA projects, from requirements gathering to deployment. Monitor continuously the efficiency of the solutions and enable real-time reporting.
• Define RPA architecture standards, best practices, and governance models. Evaluate and select appropriate RPA tools and technologies
• Ensure compliance with security, audit, and regulatory requirements.
• Collaborate with Offshore RPA developers to design, test, and deploy automation solutions using tools such as Power Automate, UiPath
• Stay updated on RPA trends and best practices to drive Innovation.
  
  

SAP Technical Architecture (25%)

• Strong Understanding and Hands on Experience in SAP Technical space – ABAP/Fiori/PI/PO & BTP including Change/Release management, Test Automation in the space of Logistics and Finance modules.
• Provide guidance on SAP upgrades, migrations, and integrations with third-party systems.
• Collaborate with SAP Basis, development, and functional teams to ensure scalable and secure SAP solutions.
• A good understanding of SAP security and audit requirements involves knowledge of both technical controls and compliance frameworks
• Collaborate with business and IT stakeholders to define solution roadmaps and architecture blueprints.
• Drive innovation in SAP using Automation, AI & Data.
  
  

Project Management (20%)

• Successfully lead and deliver end-to-end IT projects, from initiation through closure, across diverse business domains.
• Defined project scope, objectives, and deliverables in collaboration with stakeholders. Developed detailed project plans, timelines, and resource allocations to ensure on-time and on-budget delivery.
• Risk management, issue resolution, and changing control processes throughout the project lifecycle.
• Lead cross-functional teams including IT & business SMEs and suppliers
• Clear and consistent communication with stakeholders through regular status updates and reporting
  
  

AI (15%)

• Lead innovation initiatives that combine SAP, RPA, and AI to drive business transformation with a strategic focus on embedding "AI in Operations"
• Work closely with MBUSA IT Teams & Business stakeholders to align AI solutions with business goals
• Translate business requirements into technical specifications and architectural blueprints.
• Promote reusability, modularity, and standardization across AI projects
• Possess a good understanding of current AI technologies, trends, and advancements, including machine learning, natural language processing and generative AI.
  
  

Cross Functions & Governance (10%)

• Align team objectives with departmental and organizational goals. (Like NLP topics and Learning and Development initiatives)
• Ensure consistent communication across teams & prepare and deliver departmental updates to senior management.
• Facilitate collaboration between different teams within the department.
• Implement and enforce departmental policies and procedures.
  
  

Qualifikationen

Qualifications

Bachelor's Degree (accredited school) or equivalent work experience with emphasis on Business Management; Computer/Information Science; Information Technology; Project Management, Finance or Automotive.

Knowledge, Skills, And Abilities

• Minimum 5 years of professional experience in the Information Technology field with focus on business applications and processes
• General business knowledge of fundamental practices and concepts that impact the success and profitability of the organization.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, efficiency, and process methods.
• Knowledge of processes, quality control, costs, and other techniques to achieve maximum efficiency.
• High analytic and independent thinker with the ability to make decisions that are strategic and forward thinking. Demonstrate strong negotiation skills.
• Ability to assess the criticality of a problem and initiate corrective action in a timely manner.
• Experience in Project Management and Agile Methodologies
• Exceptionally excellent communication and collaboration skills; and the ability to collaborate with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience. Excellent relationship building/partnering skills.
• Independent working attitude; well-organized with attention to detail
• Have a relentless will to improve and be initiative-taking.
• Able to lead, moderate and motivate colleagues.
  
  

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Benefits

Mit­arbeiter­handy möglich

Mit­arbeiter Events

Gesund­heits­maß­nahmen

Betrieb­liche Alters­ver­sorgung

Mobilitäts­angebote

Flexible Arbeits­zeit möglich

Mit­arbeiter­rabatte möglich

Coaching

Mit­arbeiter­beteili­gung möglich

KontaktMercedes-Benz USA, LLC

One Mercedes-Benz Drive30328 AtlantaDetails zum Standort

Melissa Pair E-Mail: extern.pair@mbusa.com

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