What are the responsibilities and job description for the Loan Servicing Specialist position at Merchants National Bank?
LOCATION: HILLSBORO MAIN
Loan Servicing will perform the daily functions within Loan Operations. This is including but not limited to the following: payment processing, data entry, setting up ACH transactions and Imaging. Loan Servicing must adhere to all bank policies, procedures and all compliance regulations. Will also assist with being a resource/backup to other employee(s) within the department.
RESPONSIBILITIES:
- Book Commercial, Real Estate, and Installment loans
- Verify data entry
- Post-close commercial, real estate, and installment
- Image and/or import all loan documents.
- Provide good customer service to both internal and external customers
- Update system with insurance/mortgage information
- Follow-up on missing loan documentation
- Follow all compliance, security and internal guidelines to ensure accuracy and quality of each transaction.
- Other duties as assigned
SKILLS/QUALIFICATIONS:
- High School diploma or equivalent required
- Excellent communication and organizational skills;
- Ability to multi-task and be detail oriented;
- Working knowledge Microsoft office, a must.
- Basic computer skills and the ability to learn industry-related software are required.
Merchants National Bank is committed to providing unequalled customer service and work environment.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.