Senior Human Resources Manager

Description

JOB DESCRIPTION

Position Title; HR Senior Manager/Generalist

Date Modified: July 27, 2023

FSLA Classification: Exempt

Reports to: Director of Finance and Operations

Position Purpose:

MERCY CENTER (www.MercyCenterBronx.org), is a highly impactful community center for women and children in the South Bronx serving the women and families of Mott Haven in one of the poorest Congressional Districts in the nation for over 30 years.

MERCY CENTER wants you to join us sharing our passion and commitment to making a difference in the lives of those we serve as the SENIOR HUMAN RESOURCE MANAGER/GENERALIST.

This position will assist the Director of Finance and Operations in all areas Human Resources including Payroll Administration, Benefits, compliance, and reporting and in administering, reviewing and developing Mercy Centers Human Resources program area. This role will update, develop and provide guidance on policies and procedures, and support systems, as well as processes and tools for HR best practices.

The HR Manager is a people-first position who establishes a balance between existing day-to-day practices applying HR knowledge and expertise with ability to analyze, assess strategy and help to achieve our mission driven goal to maintain and cultivate an exceptional staff culture.

This position will assist the Director of Finance and Operations in developing a timeline and plans to achieve these objectives for the future organizational needs. Through effective relationship-building and excellent communication skills, coaching, succession planning, training and development, performance management and compensation strategies, this role will assist in leading the Finance and Operations team to serve as a trusted resource to employees and leaders across the organization ensuring quality talent management and compliance for a dynamic and growing organization.

This role will also provide consulting and coaching to departmental leaders and managers in order to support the mission, values and overall strategic objectives of Mercy Center.

Mercy Center has a budget of approximately $4.5M.

This is a Part time position with flexible schedule of 3 days/24 hours weekly working remotely and in the office. Annual Salary $51,000 and additional hours as needed.

Essential functions

Provide strategic and operational assistance in the design, development, implementation, administration, and communication of Total Rewards (compensation and benefits) including base pay, executive compensation, incentive programs, wellness and retirement 403B)

Establish strategic initiatives and operational goals that promote positive employee relations, employee satisfaction, retention, and career growth.

Assist with the development, review and administration of human resource programs and policies including, but not limited to, compensation, benefits; employee relations performance and talent management; productivity, recognition, and morale; occupational health and safety.

Oversee talent acquisition (recruitment and retention); review and vet all candidates, provide guidance and analysis on staffing needs, risks and opportunities.

Create objective measures and standardized reporting to help leadership understand employee trends (turnover, attendance, performance, risks, compensation)

Create a staff development and training program to include succession planning and cross training

Connect with other HR Leaders and resources in State and around the country to soundboard, connect and share knowledge to leverage best practices and serve as a thought leader with other affiliations.

Provide guidance and professional development action steps to Operations team members to meet organization objectives and help lead overall staff morale.

Execute regular employee engagement surveys for analysis by the team.

Conduct onboarding enrollments and coordinate exit logistics.

Run onboarding sessions for new employees.

Manage staff inquiries on processing paid time off and leaves of absence matters

Handle the logistics of all hiring rounds, working within our Paycom Applicant Tracking System (ATS)to manage interview processes and produce reports

Serve as the point person for our HR information systems (HRIS), ensuring data integrity, developing reconciling records with payroll, customizing and running reports

Provide direction, guidance and ensure accurate responses to incident reports, investigations or performance interventions

Track employee compliance documentation, such as sexual harassment training completion notices thru our Paycom online system

Assist with anticipating obstacles and proactively offer and implement solutions to keep up with the growth of the business, mitigate risk and ensure compliance with labor laws and best practices. Ensure all legal federal/state/local compliance requirements are maintained; directly responsible for staying up to date on new regulations and ensuring communication, appropriate trainings, and enforcement

Review Safety and Security Policies

Oversee Outsourced Online Payroll Service Provider

• • Process semi-monthly payroll
  • Review timesheets
  • Review all changes, including deductions, leave balances, new hires and termination prior to processing
  • Review and rollover annual benefit premiums and deductions
  • Provide compensation data as needed to outside agency, including unemployment services, worker’s comp, garnishment etc.
  • Supply payroll and tax related information as needed
  • Address payroll related questions from staff
• Total Rewards development, management and analysis; develop an annual merit & bonus review process; act as an expert resource during the year-end process; optimize total rewards offerings to attract top talent, foster retention and enhance engagement; determine and implement metrics that assess and monitor the effectiveness of ongoing rewards programs and new initiatives.
• Serve as an advisor to the Executive Management Team on talent and staffing evaluation, performance management and development, total rewards, compliance and risk; anticipate obstacles and proactively offer and implement solutions to keep up with future strategic plans and the growth of the business.
• Work with the Executive Management TeamDevelop a compensation philosophy salary range structure that governs decisions and processes around base pay, bonuses, benefits or other incentives (including investments in employee's professional development/training) ensuring competitive, equitable and aligned with organizational goals
• Manage compensation cycles including annual base salary, promotion, bonus and equity review cycles. Work with Executive Director and Finance Director to develop compensation planning guidelines, and create manager trainings and employee communications associated with compensation cycles

Work closely with the Director of Finance and Operations to prepare and manage the annual budget for compensation, benefits, and perks costs; oversee periodic market analysis ensure competitiveness and support equity

Review, Develop and Oversee compliant and secure online and hardcopy Employee personnel filing system

Qualifications

Qualifications

6 years of multi-faceted HR Generalist experience (payroll, benefits, employee relations, compliance, policy creation and enforcement, recruitment, workforce planning and development, internal communications, leadership guidance) required with at least 2 in a management position

Bachelor’s degree in a relevant field or 6-years equivalent of direct HR experience

SHRM-CP/SCP, PHR, SPHR, certifications preferred; advanced certifications a plus: Certified Compensation Professional (CCP), Certified Executive Compensation Professional (CECP), Certified Equity Professional (CEP), Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), Gallup/Coaching certifications

Demonstrated experience in organizational development and change (infrastructure and talent) management; recruitment and workforce planning experience with a growing organization

Direct experience with total rewards development and management including compensation structure plan and design, benefits offerings, equity, executive pay, incentive plan strategy and administration

Conflict and grievance management experience

Knowledge of local, state, federal labor laws and best practices for risk mitigation (FLSA, ACA, FMLA, PFL, workers’ comp) and other NYC compliance regulations with the ability to formulate them into organizational policies

Demonstrated HR experience with senior leaders and managers; coaching, counsel, diplomacy, thought partner with ability to inspire confidence and change to develop skills and opportunities

HRIS management experience; skilled in leveraging HR technology to support business decisions and utilizing automation to support efficiency; Paycom desired

Budget and expenditure management experience a plus

Experience with performance management or employee engagement development, metrics, tools

Excellent communication skills both verbal and written

Extensive knowledge with Microsoft software (Outlook, Excel, Word, PowerPoint); additional software experience with Zoom, WebEx, Teams, or SharePoint platforms a plus

Able to work onsite as necessary;

Competencies/Additional

Strong time management skills (follow-up, follow-through, meeting deadlines) for self and ensuring accountability for the team

Self-motivated, strong work ethics and standards, responsive, accountable, thorough, analytical

Strong interpersonal skills, active listener, ability to build relationships, develop trust and influence change for employees at all levels including leadership

Personality: collaborative, transparent, approachable, people-centric, strong communicator (written, verbal, interpersonal), considerate, compassionate, good-humored and positive culture builder

Up for a challenge; flexible yet firm, adaptable, strategic thinker and arranger in a dynamic and growing environment

Experience managing or developing a hybrid workforce (on-site, remote, variety of fields/trades)

Experience developing presentations and other communication materials for use with senior level executives or all staff

Commitment to driving equity, diversity and inclusion at all levels of the organization

Nonprofit / volunteer leadership experience a plus

Management consulting, finance or operational backgrounds a plus

Knowledge of additional language(s) a plus

• TIME COMMITMENT

Part Time Schedule- 24 hrs weekly

Salary : $5 - $51,000