Administrative Fellow

The Administrative Fellow performs leadership projects as directed and pursues projects in areas of interest. Project areas may include: hospital or clinic operations, finance, program development, strategic planning, population health/ACO operations, supply chain, marketing, market analysis, facilities and space planning, information systems and/or human resources. Serves as project leader or coordinator on assigned projects and committees. Contributes as an integral member of the Executive Team and attends all meetings and functions related to the Vice President Operations Meeting and Executive Council. Must be able to travel between various Mercyhealth locations. This position may be exposed to very tight deadlines which could involve extended hours and urgent requests associated with accomplishing special assignments. Performs other duties as assigned.

Essential Duties and Responsibilities

• Organizes the administrative materials for Executive Meetings and maintains accurate records of the proceedings e.g. Executive Council and Vice President Operations Meeting
• Upholds the confidential work environment of an Administrative Fellow with tact, confidentiality and discretion to be exercised at all times
• Pursues projects of interest and performs special projects as assigned
• Participates on various committees and attends required meetings as appropriate
• Builds strong, working relationships with Mercyhealth partners, leaders, and the Executive Team
• Provides support to Mercyhealth Leaders as designated to enhance system performance
• Serves as an ambassador for the Mercyhealth Administrative Fellowship, recruits the next cohort of high-quality candidates, and provides adequate training for the next cohort of Administrative Fellows
• Demonstrates strong administrative, organizational and records managements skills with the ability to exercise flexibility and prioritize work
• Displays strong interpersonal, communication, and presentation skills
• Exercises strict attention to detail in all projects, presentations, documents, and minutes
• Prepares strategic documents for and attends the annual Board of Directors Retreat
• Assists with the annual preparation of the Mercyhealth Budget
• Seeks feedback and mentoring relationships from the Executive Team

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Recent graduate of an accredited (CAHME preferred) master's level program in Health Administration or currently enrolled in an accredited (CAHME preferred) Master's Level Program in Health Administration that requires an Administrative Fellowship to complete graduation. Coursework must be completed prior to the start of the fellowship.

Relevant work experience in a hospital, health system, or other pertinent health care setting is preferred.

Skills and Abilities
Able to respond to needs of the Executive Team in an appropriate and timely manner. Must be able to manage multiple projects across various settings and be self-directed in their work.
Must be able to effectively listen and communicate with others both verbally and in written form.

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently required to sit, handle, finger, feel, reach, climb, balance, taste, and smell. The employee is occasionally required to stand, walk, and talk. The employee must occasionally lift and or move up to 50 pounds and frequently lift up to 25 pounds. Specific vision abilities require by this job include frequent distance vision, with the ability to adjust focus and occasionally close vision, color vision, peripheral vision, and depth perception.

Level of Supervision

Works closely with the Executive Team. Day to day supervision is provided by the Administrative Director - Office of the President and CEO.