Discharge Planning Assistant (Non-Exempt)

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

In collaboration with the interdisciplinary team, Discharge Planning Associates are responsible for supporting the Care Management team in effective transition planning and length of stay management.

The Discharge Planning Associate is responsible for coordination of information and communication and other designated responsibilities for the Care Management team.

The focus of their efforts is to perform duties and responsibilities in a manner consistent with our mission, values, and Mercy service standards.

The position brings a unique opportunity for an independent, motivated individual who has interest in coordinating and collaborating with healthcare team members to ensure patients receive the right information at the right time.

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

Education:

High School Diploma, minimum required

Associates Degree, preferred

Experience:
1-year Healthcare experience, may include Healthcare student experience
Recent hospital experience, Preferred

Certification/Registration:
BLS (CPR) at hire date, or within 90 days of hire

Other Skills and Knowledge:
Excellent interpersonal and organization skills
Ability to work with and preserve confidential information
Ability to deal effectively with diverse groups of people

Ability to manage customer service and project workflow
Ability to work independently and in a self-directed manner

Ability to work in a high-volume environment while maintaining communication skills required
Strong verbal and written communication, and facilitation skills
Strong time management skills, prioritization skills, and critical thinking skills

Knowledge of Epic, preferred

Working Conditions, Mental and Physical Requirements:
High Stress, fast moving environment requiring flexibility and adaptability in multiple environments
Ability to concentrate in areas of high activity
Work settings include but are not limited to: cubicles, nursing units, or other healthcare settings
Equipment used: routine office equipment, laptop or desktop computer, copy machines, fax machines, telephones and cell phones
Frequent movement, walking and relocation

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.