What are the responsibilities and job description for the Patient Service Representative - Ophthalmology position at Mercy?
Full Time, Days
Eye Clinic
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Greets and appropriately directs patients in a courteous manner via phone calls or direct contact. Schedules appointments and updates demographic information, checks patients in and out. Maintains waiting room. Performs general clerical duties as needed. Performs duties and responsibilities in a manner consistent with our mission, values, and mercy service standards.
Qualifications:
Patient Service Representative
- Education: High school diploma or equivalent
- Experience Preferred: One year of applicable medical office experience.
- New hire must attend Clinic Core Front Desk Training through Clinical Education.
All new hires are hired into this role.
Advanced Patient Service Representative
- Education: High school diploma or equivalent
- Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
