What are the responsibilities and job description for the Group Reservations Coordinator position at Merge Opportunities?
GROUP RESERVATIONS COORDINATOR ($23.50 / HOUR)
Hyatt Hotel Properties
Hyatt Regency Irvine
US - CA - Irvine
ADMINISTRATIVE
Hourly / Entry Level Employee
Full-time
23.50 Hourly US Dollar (USD) pay basis
Req ID : IRV000886
Summary
Candidate will manage group reservations and group rooms inventory as part of the convention services process, specifically :
- Establish initial contact with customer at file turnover
- Maintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining and managing changes to rooming lists, and tracking and managing the inventory for individual call-in groups.
- Prepare and submit group rooms recap reports, including the tracking / posting of group comps, and rebate / commission calculations
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Qualifications
Salary : $24