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Service Technician

Meritum Energy Holdings
Alvin, TX Full Time
POSTED ON 2/9/2025 CLOSED ON 4/15/2025

What are the responsibilities and job description for the Service Technician position at Meritum Energy Holdings?

Job Details

Job Summary

The Service Technician will play a crucial role in the installation, repair, and maintenance of Propane and Oil generators, equipment and tanks. To ensure success as a Service Technician, one should have sound mechanical knowledge, be able work in confined spaces for an extended period, have exceptional communication skills, and a passion for customer service.

Ultimately, a top-class Service Technician provides expert installation services and dedicated support to all customers.

This position will support our Pico Propane and Fuels location in Alvin, Tx.

Duties / Responsibilities :

  • Travels to customers' homes or place of business
  • Installs generators, tanks and / or appliances
  • Repairs equipment such as generators, LP Furnaces, Water Heaters, LP appliances, etc
  • Suggests areas where equipment should be set up – Site surveys
  • Troubleshoots problems with existing equipment
  • Tests old and new installation along with testing connections
  • Provides customers with verbal and written operating instructions for new equipment
  • Maintains equipment
  • Cleans up after the job is complete
  • Records and maintains stock levels
  • Maintains the work vehicle and general maintenance of the vehicle
  • Assist with propane cylinder deliveries as needed
  • All other duties as assigned

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Qualifications

Required Skills / Abilities :

  • Proven work experience as a Service Technician highly preferred
  • Advanced knowledge of propane and refined fuel systems
  • Ability to obtain TX RRC service and installation certification within twelve (12) months of employment (if not already certified)
  • Ability to solve problems and repair equipment on site
  • Ability to effectively and efficiently use navigation tools such as GPS, smartphone apps, and / or web-based or physical maps
  • Ability to maintain accurate logs and records
  • Ability to carry out a series of instructions with limited supervision
  • Knowledge of Federal Motor Carrier Safety Regulations
  • Willingness to learn , grow, and uphold a customer focused culture that continually strives to exceed expectations
  • Support growth and retention efforts
  • Education, Certification, Licenses Required :

  • High school diploma or equivalent required
  • CDL A or B required
  • Service Technician License, highly preferred but not required
  • Must have a valid driver’s license with a clean driving record
  • Physical, Mental, and Behavioral Requirements :

    The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.

  • Position requires the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to heavy weights of 10 to 100 lbs. for approximately 90% of the work shift.
  • Ability to regularly climb in and out of a commercial motor vehicle, multiple times per work shift
  • Good hand eye coordination, arm hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night.
  • Frequent sitting, reaching with hands and arms
  • Must be able to speak and hear
  • Position is subject to pre-hire DOT medical certification requirements and drug and / or alcohol testing, as well as a physical abilities test performed by a company provider
  • Must pass pre-employment screening and background check
  • Position may require working evening hours and weekends as needed
  • Work is normally performed outside where exposure to conditions of extreme heat / cold, fumes, airborne particles and gases is common.
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