Slot Apprentice

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to, the following:

·         Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.

·         Repair slot machines and component parts as needed or as directed by management. Replace component parts as warranted to optimize guest impact.

·         Perform preventive maintenance tasks as time allows or as instructed by management. Maintain the appearance and performance of slot machines and other devices as instructed for the purpose of improving guest impact and reducing down time for machines.

·         Observe higher level mechanics, as time allows, for the purpose of learning new techniques in slot repair and improving job related skills and knowledge.

·         Circulate casino floor, watching for machines in need of repair or guests needing assistance. Check machine problem logs for any items in need of repair.

·         Stand, sit, walk, bend (at neck & waist), climb, crawl, reach (above & below shoulder level), kneel, push/pull, twist (at neck and waist), and squat (as needed) for duration of shift, walking 2-4 miles during an 8-hour shift. Simple/power grasping, repetitive use of the hands and fine hand manipulation is required to complete essential functions.

·         Lift (to a height of 3 to 6 feet), grasp, or otherwise carry items and material weighing up to 100 lbs. or more.

·         Ensure slot shop and areas of the casino floor where maintenance is being performed are clean and organized before, during, and after your shift. Observe all safety standards necessary for a maintenance environment.

·         Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules that reflect the business needs of the Hotel.

·         In addition to performance of essential functions, this position may be required to perform a combination of supportive functions to be determined by the supervisor based upon the particular needs of the Hotel.

·         Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department.

·         Attend and participate in all assigned training classes for the purpose of increasing your base knowledge of machine and system repair and maintenance.

·         Assist to plan and lead training sessions for other mechanics covering subjects in which the Technician has knowledge or skills superior to those of co-workers attending the class. The technician may be required to assist with up to two weeks of training per year or more if necessary.

KNOWLEDGE/SKILLS/ABILITIES

·         Able to act independently while drawing conclusions from written, computer generated materials or company received directives.

·         Must be able to listen and respond to guest inquiries in a positive and professional manner.

·         Ability to collect information and solve customer concerns promptly and efficiently.

·         Read, write, speak and understand the English language in order to complete reports or correspondence, and to communicate complex explanations and instructions to guests, supervisors, and co-workers.

·         Comprehend and follow written and/or verbal instructions from management.

·         Must possess sufficient mathematical skills needed to perform job functions.

·         Can use all required equipment to perform job duties, including soldering irons, power tools, electronics testing equipment, and various hand tools.

·         Must possess own hand tools.

·         Able to operate hand or power tools safely.

·         Maintain attendance in conformance with Department standards.

·         Must maintain a neat, clean and well-groomed appearance.

·         Can work with interruptions. Ability to work in a smoke filled environment.

PHYSICAL DEMANDS

·         Frequent lifting, standing, walking, reaching, bending, twisting and climbing

·         Work may be located both indoors and outdoors

·         Work environment may include smoke and variable temperature, lighting and noise levels

·         Please not this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job

·         Duties, responsibilities and activities may change at any time with or without notice.

·         Essential duties must be performed with or without reasonable accommodation.

LANGUAGE SKILLS

Excellent communication skills both written and oral. Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company.   Must possess a strong attention to detail and presentation skills. Ability to effectively present information and respond to questions from groups of managers, staff, customers, and general public. 

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.  The noise level in the work environment is usually loud.

Salary : $16