Case Manager - Career Development - WFC

Mesa County Department of Human Services is a forward-thinking agency that has over 300 employees serving the needs of nearly 40,000 residents. From the Colorado National Monument to the thriving agricultural lands and city centers, Mesa County contains a diverse, natural landscape that provides many outdoor activities and adventures. As individuals and an organization, we value and respect humanity, honesty, balance, inclusion and teamwork. We provide a level of flexibility for staff to be able to accommodate their lives outside of the office environment. We value family and the relationships that make our lives rewarding.

Our Mission:
The Mission of the Mesa County Department of Human Services is to help individuals and families achieve safety, stabilization and opportunity for meaningful employment.

Our Values:
Mesa County Department of Human Services values represent our behavioral anchors for how we conduct ourselves. Simply stated, we value Humanity, Balance, Honesty, Inclusion and Teamwork

JOB SUMMARY:
This position is responsible for assisting clients in securing employment by providing career counseling, assessments, case management, job skills training, job development, and positive employer relations.

ESSENTIAL JOB FUNCTIONS:
(The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. Mesa County reserves the right to modify or change the duties or essential functions of this job at any time. All responsibilities may not be performed by all incumbents.)

• Interviewing clients face-to-face and assessing needs and job skills for enrollment in training and employment programs.
• Referring clients to other programs within the Workforce Center and the community as appropriate.
• Administering and interpreting appropriate assessment instruments.
• Assisting clients with job development, employer and other community education activities, and serving as liaison between the organization and other community agencies.
• Instructing clients in pre-employment skills, self-esteem building, and other activities in order to assist in job placement.
• Supervising clients’ work performance, training, and/or education on a weekly or monthly basis.
• Designing and implementing special projects which will enhance the training services provided by the organization.
• Maintaining files, log notes, forms, reports, and other paperwork as necessary.
• Participating in employer relations activities, including consultative meetings, job fairs, seminars, workshops, and networking events.
• Provide educational, support interventions for clients including crisis intervention counseling.
• Create employment and support service intervention plans and goals with clients.
• Maintain a caseload deemed appropriate by supervisors, which requires effective time management skills.
• Make appropriate referrals a necessary.
• Maintain documentation and client files with accurate, directive case notes and all other forms as required by the County or Colorado Department of Labor and Employment.
• Data entry of client files into Connecting Colorado in a timely manner.
• Maintain and compile statistics and reports in a timely manner or as required.
• Make program presentations to the community, businesses and collaborate with other agencies.
• Due to the nature of the program, it may be necessary to meet with clients alone, within the WFC or at their place of employment.
• Exposure to hostile and/or behaviorally challenged clients may be necessary.
• Oversee assigned volunteers/internships and track hours.
• Attend meetings as necessary.
• Facilitate group orientations and various WFC workshops.
• Other duties as assigned.

• Team work
• Strong communication
• Customer relations
• Community outreach
• Business outreach
• Attention to detail
• Time management

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:
Bachelor’s degree in a related field and one (1) year of related experience

Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.

Bilingual (English/Spanish) (desired)

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:
This position requires standing, stooping, sitting, bending, twisting, and lifting up to 10 pounds. Work is generally confined to a standard office environment. Exposure to hostile and/or behaviorally challenged clients may be necessary.

In compliance with the Equal Pay for Equal Work Act the following items can be used as a determining factor in the starting and ongoing wage of an employee working in this position:

• A seniority system that rewards employees based on length of employment.
• A merit system that rewards employees for exceptional job performance.
• Education, training, or experience to the extent that they are reasonably related to the work in question.
• Another factor related to job performance or business operations, such as paying a shift differential to workers on less popular shifts
• Travel, if the travel is a regular and necessary condition of the work performed

• Medical
• Dental
• Vision
• Retirement
• Paid Sick and Vacation Leave
• Life insurance
• Long term disability