Office Clerk

Job Summary

Full Time Office Clerk to assist M-F 8 a.m. to 4 p.m. MUST be bilingual and dependable. Fast learner. Excellent presentation and communication skills.

Responsibilities and Duties

• Answer incoming telephone calls, determine purpose of calls, and forward calls to appropriate staff professional
• Answer questions about organization and provides callers with address, directions, and other basic information
• Greet clients warmly and notify appropriate Personnel of client arrival
• Greet on-site visitors, determine nature of business, and announce visitors to appropriate personnel
• Ability to deliver information to others clearly and accurately
• Give instructions to clients on how to fill out paperwork for intake and required registrations
• Maintain employee directories; schedule client appointments, meetings and maintain/update appointment calendars
• Maintain a safe, clean working environment
• Insurance verification/authorization, discharges, follow-ups, and referral trackings
• Contribute to team effort by accomplishing related results as needed; verbal/written communication, listening, professionalism, customer focus, and organization
• Coordinate mail flow, in and out of office
• Look for ways to improve and promote quality; change approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events
• Create and print correspondence, reports, and other documents as required; perform other clerical duties such as filing, photocopying, fax messages, and other duties as assigned.
• Prioritize and plan work activities; use time efficiently; follow through on commitments
• React well under pressure; treat others with respect and consideration regardless of their status or position
• Miscellaneous duties as assigned.
• Billing Experience preferred

Qualifications and Skills

• High School Diploma/and/or GED
• Prior experience working with the public required
• Knowledge of Microsoft Office
• Clerical and customer service skills
• Excellent writing and communication skills
• Friendly and Outgoing Personality
• Ability to multi-task
• Ability to identify and resolve problems in a timely manner
• Demonstrates accuracy and thoroughness
• Exhibits objectivity and openness to others’ views
• Adhere to strict confidentiality with focus on sensitive material, HIPAA

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 20 – 29 per week

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $13