What are the responsibilities and job description for the Sales Correspondent - Customer Service position at MESTEK, INC?
Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude.
Act as a liaison between Sales Reps, Managers, customers, Technical Service, Engineering, and the Factory.
Answer phone and E-mail inquiries in a timely manner
Provide information concerning Mestek products
Process incoming orders for unit accuracy, pricing, and shipping information
Enter orders into Friedman ERP system
Review information before sending to Credit/Factory
Identify and resolve inquiries from representatives/customers relating to products
Guide representatives and distributors in use of Sales Assistant Specifier
Monitor fax machines for orders
Maintain an orderly work area
Keep filing and paperwork up-to-date
Complete special projects as needed
Assist other team members when work permits
Perform similar or related duties as required or requested
Salary.com Estimation for Sales Correspondent - Customer Service in Westfield, MA
$46,329 to $62,745
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