What are the responsibilities and job description for the Sales Correspondent - Customer Service position at MESTEK, INC?
- Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude.
- Act as a liaison between Sales Reps, Managers, customers, Technical Service, Engineering, and the Factory.
- Answer phone and E-mail inquiries in a timely manner
- Provide information concerning Mestek products
- Process incoming orders for unit accuracy, pricing, and shipping information
- Enter orders into Friedman ERP system
- Review information before sending to Credit/Factory
- Identify and resolve inquiries from representatives/customers relating to products
- Guide representatives and distributors in use of Sales Assistant Specifier
- Monitor fax machines for orders
- Maintain an orderly work area
- Keep filing and paperwork up-to-date
- Complete special projects as needed
- Assist other team members when work permits
- Perform similar or related duties as required or requested
Customer Service/Sales
The Home Depot -
Chicopee, MA
Customer Service/Sales
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Customer Service/Sales
The Home Depot -
Wilbraham, MA
