Outside Sales Representative

Outside Sales Representative

The Trident Company has an opening for an Outside Sales Representative in the Kansas City, Missouri area. . The purpose of the Outside Sales Representative position is to establish, cultivate, and nurture relationships with customers by delivering quality metal solutions that drive customer success. Territory: Kansas City Missouri.

Duties and Responsibilities:

• Promotes the company, products, and services through networking and building rapport with customers through sales calls and/or other channels.
• Selectively entertains customers, budgeting for account status, sales volume, profit and overall sales potential.
• Maintains a reasonable entertainment budget and submits monthly expense reports following procedures.
• Acquires and regularly updates general knowledge of the metals industry, including potential customers and competitors, as well as business trends through trade association events and industry publications.
• Continually upgrades and maintains working knowledge of company products, services, equipment, programs and corporate policies & procedures to successfully communicate and sell to new and existing accounts.
• Partners with customers within assigned territories to proactively identify long and short term needs and provide mutually beneficial solutions for products and/or services.
• Interacts with other members of the sales and operations team to assist in penetrating specific territory or market to increase sales levels and contractual opportunities.
• Assesses and maximizes the buying potential, profitability and product/service requirements of customers through creation of a sales strategy and action plan.
• Develops new prospects and interacts with existing customers to identify leads and increase the sales of products and services.
• Maintains customer records using appropriate automated systems and prepares itineraries and call logs.
• Schedules and performs cold calls and calls to existing customers in assigned territory.
• Displays or demonstrates product using samples or catalogs.
• Highlights product features based on a technical knowledge of product capabilities and limitations.
• Answers customers' questions about products, prices, availability, and product uses.
• Develops and maintains effective relationships with customers, providing customer service and complaint resolution.
• Inquires and monitors customer satisfaction regarding quality of products, services and deliveries.
• Promotes feedback mechanisms for customers to influence the continuous improvement of operations and/or production and makes recommendations for product enhancements or modifications to increase sales.
• Develops or enters formal quotations into appropriate system or format and provides them to customers as needed.
• Negotiates certain pricing and/or agreements, following established guidelines and/or approvals.
• Follows up with all quotes in a timely manner and according to policy.
• Facilitates execution of accepted agreements, coordinating with operations to ensure all terms are followed.

The Trident Company offers a competitive starting salary and benefits plus upward mobility professional growth.

The Trident Company provides equal employment & affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.