What are the responsibilities and job description for the Field Service Technician II position at METLSAW SYSTEMS INC?
Position Title: Field Service Technician II
Location: Benicia, Ca
Salary: $65,000-$80,000 DOE
M-F: 6am-2:30pm
*extensive travel 50-75% across U.S, Canada, Mexico and occasionally World Wide
MetlSaw has been manufacturing equipment for industrial use since 1975 when we invented technology that combines high speed with precision cutting. We’ve been cutting steel and aluminum since day one, giving MetlSaw the experience and focus that is unmatched by our competitors.
We are currently looking for a Field Service Technician II to join our family.
Description:
- Take Service calls to troubleshoot and resolve customer issues.
- Travel to customer sites across in the U.S. and troubleshoot electric, pneumatic, hydraulic, and mechanical issues with the saws and equipment.
- Perform periodic maintenance and repair equipment on customer saws in the field.
- Work with the parts department to ensure the correct parts are ordered to complete the repair.
- Use tools such as dial indicators, calipers, CMM, and multimeter to measure flatness, perpendicularity, parallelism while inspecting equipment.
- While in house assist assembly in completing build of saws.
- Complete service reports and travel documentation in timely manner.
- Work with Service Manager to identify process issues and assist in development on new processes.
- Read blue prints and diagrams to install/troubleshoot equipment.
- Install new parts and equipment and test to ensure proper operation.
- Explain issues to customers and walk through troubleshooting remotely if necessary.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Conserves resources by using equipment and supplies as needed to accomplish job results.
- Documents actions by completing production and quality forms.
- Contributes to team effort by accomplishing related results as needed.
Requirements:
- High School Diploma or GED
- 2 years of electrical experience
- 2 years of maintenance/mechanical experience
- 2 years of trouble shooting experience
- Great Work ethic
- Preferred:
- 5 years of troubleshooting experience
- Electrical or mechanical certifications
- Forklift experience
Benefits:
Medical, Dental, Profit Sharing, and Bonuses available.
Metlsaw is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: On the road
Salary : $65,000 - $80,000