What are the responsibilities and job description for the Mobile Expert position at Metro-by T-Mobile?
Job Summary
We are seeking a dynamic and customer-focused Mobile Expert to join our team. In this role, you will be the face of our brand, providing exceptional service and product knowledge to our customers. You will assist in driving sales, managing inventory, and ensuring a positive shopping experience. The ideal candidate is passionate about technology, has strong communication skills, and thrives in a retail environment.
Responsibilities
- Engage with customers to understand their needs and provide tailored solutions.
- Demonstrate product features and benefits through engaging product demos.
- Handle cash transactions accurately and efficiently while maintaining cash handling protocols.
- Stock shelves and manage inventory levels to ensure product availability.
- Supervise sales floor activities, ensuring staff adherence to company policies and procedures.
- Maintain a clean and organized store environment that reflects the brand's standards.
- Utilize basic math skills for transactions, inventory management, and reporting.
- Provide bilingual support to enhance customer experience for diverse clientele.
Experience
- Previous experience in retail sales or customer service is preferred.
- Strong communication skills with the ability to engage effectively with customers.
- Familiarity with phone etiquette and handling customer inquiries professionally.
- Basic math skills for accurate cash handling and inventory management.
- Experience in supervising or leading a team is a plus.
- A passion for technology and staying current with mobile products is highly desirable.
Join us as a Mobile Expert and be part of a team that values innovation, teamwork, and exceptional customer service!
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Expected hours: 34 per week
Work Location: In person
Salary : $9 - $10
