What are the responsibilities and job description for the Broadband Installation Technician position at Metro Communications Co.?
Conxxus was founded with a mission for enhancing the quality of life in rural communities by providing competitively priced, state-of-the-art telecommunication services. Conxxus fiber infrastructure is Illinois’ first all fiber-to-the-home network. With fiber-to-the-home architecture, Conxxus is able to offer a full spectrum of video, voice and high-speed internet services to residential and business customers. By offering three services from one company, customers take advantage of bundled services – Conxxus is your one stop shop for all of your telecommunication needs.
Responsibilities
Responsibilities
- Coax and Fiber installations
- Provision and monitor Internet/IPTV/VOIP services
- Travel in company vehicles for service calls/on site projects
- Work with coax/fiber tools and equipment
- Communicate procedures, policies, and other information to customers
- Work with support to resolve customer issues
- Entry Level
- High school diploma/GED required
- Willing to work flexible hours including weekends, evenings, holidays, and overtime
- Valid driver’s license; good driving record
- Knowledge of mechanical and consumer devices
- Willing to work in varying heights, close spaces, and weather conditions
- Knowledge/experience on processes leading up to actual installation process to turn up customers media services.
- Basic understanding of IT concepts and fundamentals/experience preferred
- Knowledge/experience with installation equipment
- Knowledge/experience with drop plow and/or trencher
- Broadband technician: 1 year (Preferred)
- Voice, data, coax: 1 year (Preferred)
- Full-time position, 40 hours per week with overtime opportunities
- Shifts range from Monday – Saturday between the hours of 8:00 AM - 7:00 PM
- 401(k) matching
- Paid Time Off
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance