What are the responsibilities and job description for the Technical Representative position at Metro Sales Inc.?
ATTENTION TO ALL CANDIDATES:
***$2,000 Hiring Bonus***
Metro Sales began serving our markets in 1969, we've grown to become one of the largest office systems dealers in the Midwest. Whether you're a customer with a single machine or large enterprise with a networked fleet of systems, Metro Sales provides technology, products, supplies, services and consultative know-how to help you achieve your business goals.
Metro Sales is seeking a Technical Representative to support our customers. The Technical Representative works at the direction of a Field Supervisor to help other technicians as needed.
What You Will Do:
- Provide on-site technical support for all certified products.
- Call all customers prior to going on-site.
- Thoroughly and accurately complete all required paperwork.
- Maintain accurate field parts inventory.
- Work with Field Technicians to improve their technical performance at the direction of the Field Supervisor.
- Must be punctual every assigned work day.
- Have a thorough understanding of Metro Sales, Inc. service policies and procedures.
- Job rotation and perform other responsibilities and duties as assigned by Supervisor or Manager.
Required Skills:
- Strong interpersonal skills.
- Ability to communicate ideas clearly in oral communications.
- Ability to organize and schedule time effectively.
- Successful completion of all assigned training.
- Must be willing to participate in our After Hours Service Program.
- Successful completion of a background check as defined by Metro Sales polices.
- High school diploma or equivalent
What We Offer:
- Medical, dental, and vision insurance
- 401K and profit sharing
- Employee Stock Ownership Plan (ESOP)
- Life insurance
- Paid time off
- Short- and long-term disability program
- Opportunity to work in a fun, friendly team environment at a successful company that has been owned and operated for 51 years
Metro Sales Vision:
We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create a satisfying outcome for our customers.
At Metro Sales, we celebrate our differences and are an Equal Opportunity Employer. We will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other protected status.